How To Configure Shipment Emails In Magento 2

In this post, I will guide you on How To Configure Shipment Emails In Magento 2. Email customers updates on their orders, shipments, and order tracking information.

Magento 2 offers many options to help store owners configure shipment emails easily.

Steps To Configure Shipment Emails In Magento 2

1. Log in to Admin Panel.

2. On the Admin Panel sidebar, go to Stores > Settings > Configuration.

3. In the left panel, choose SALES > Sales Emails.

4. Expand the Shipment section.

5. Configure shipment email.

• Enabled: When enabled, the system sends a transactional email for each shipment generated.
• Shipment Email Sender: Identifies the store contact that appears as the sender of the message. Default is Sales Representative.
• Shipment Email Template: Identifies the template that is sent when a shipment is generated for a customer. The default template is New Shipment. You can customized email templates in Magento 2.
• Shipment Email Template for Guest: Identifies the template that is sent when a shipment is generated for a guest. Default template is New Shipment for Guest.
• Send Shipment Email Copy To: Enter the email address will receive a copy of a shipment email. Separate multiple addresses with a comma.
• Send Shipment Email Copy Method: Choose the method used to send the copy.
  • Bcc – Sends a blind courtesy copy by including the recipient in the header of the same email that is sent to the customer. The BCC recipient is not visible to the customer.
  • Separate Email – Sends the copy as a separate email.

6. Click Save Config when complete.

This is the end of the post.

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