{"id":5580,"date":"2021-07-16T08:56:00","date_gmt":"2021-07-16T08:56:00","guid":{"rendered":"https:\/\/www.magetop.com\/blog\/?p=5580"},"modified":"2021-07-22T08:31:39","modified_gmt":"2021-07-22T08:31:39","slug":"configure-credit-memo-emails-in-magento-2","status":"publish","type":"post","link":"https:\/\/www.magetop.com\/blog\/configure-credit-memo-emails-in-magento-2\/","title":{"rendered":"How To Configure Credit Memo Emails In Magento 2"},"content":{"rendered":"\n<p>In this post, I will guide you on&nbsp;<strong>How To Configure Credit Memo Emails In Magento 2<\/strong>. Send emails to customers about the money back after they create a credit memo.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Steps To Configure Credit Memo Emails In Magento 2<\/h2>\n\n\n\n<p>1. Log in to&nbsp;<strong>Admin Panel<\/strong>.<\/p>\n\n\n\n<p>2. On the&nbsp;<strong>Admin Panel<\/strong>&nbsp;sidebar, go to&nbsp;<strong>Stores &gt; Settings &gt; Configuration<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"403\" data-attachment-id=\"3756\" data-permalink=\"https:\/\/www.magetop.com\/blog\/magento-2-configure-layered-navigation\/choose-configuration-on-the-left-sidebar\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?fit=1857%2C936&amp;ssl=1\" data-orig-size=\"1857,936\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Choose-Configuration-on-the-left-sidebar\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?fit=300%2C151&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?fit=800%2C403&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?resize=800%2C403&#038;ssl=1\" alt=\"\" class=\"wp-image-3756\" srcset=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?w=1857&amp;ssl=1 1857w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?resize=300%2C151&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?resize=1024%2C516&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?resize=768%2C387&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?resize=1536%2C774&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?w=1600&amp;ssl=1 1600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>3. In the left panel, choose&nbsp;<strong>SALES &gt; Sales Emails.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"397\" data-attachment-id=\"5915\" data-permalink=\"https:\/\/www.magetop.com\/blog\/configure-credit-memo-emails-in-magento-2\/choose-sales-sales-emails\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?fit=1801%2C894&amp;ssl=1\" data-orig-size=\"1801,894\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Choose-SALES-Sales-Emails\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?fit=300%2C149&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?fit=800%2C397&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?resize=800%2C397&#038;ssl=1\" alt=\"Choose SALES Sales Emails\" class=\"wp-image-5915\" srcset=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?w=1801&amp;ssl=1 1801w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?resize=300%2C149&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?resize=1024%2C508&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?resize=768%2C381&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?resize=1536%2C762&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?w=1600&amp;ssl=1 1600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>4. Expand the&nbsp;<strong>Credit Memo<\/strong>&nbsp;section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"408\" data-attachment-id=\"5917\" data-permalink=\"https:\/\/www.magetop.com\/blog\/configure-credit-memo-emails-in-magento-2\/expand-the-credit-memo-section\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Credit-Memo-section.jpg?fit=1803%2C920&amp;ssl=1\" data-orig-size=\"1803,920\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Expand-the-Credit-Memo-section\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Credit-Memo-section.jpg?fit=300%2C153&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Credit-Memo-section.jpg?fit=800%2C409&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Credit-Memo-section.jpg?resize=800%2C408&#038;ssl=1\" alt=\"Expand the Credit Memo section\" class=\"wp-image-5917\" srcset=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Credit-Memo-section.jpg?w=1803&amp;ssl=1 1803w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Credit-Memo-section.jpg?resize=300%2C153&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Credit-Memo-section.jpg?resize=1024%2C523&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Credit-Memo-section.jpg?resize=768%2C392&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Credit-Memo-section.jpg?resize=1536%2C784&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Credit-Memo-section.jpg?w=1600&amp;ssl=1 1600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>5. Configure credit memo email.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"408\" data-attachment-id=\"5918\" data-permalink=\"https:\/\/www.magetop.com\/blog\/configure-credit-memo-emails-in-magento-2\/configure-credit-memo-email\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Configure-credit-memo-email.jpg?fit=1801%2C919&amp;ssl=1\" data-orig-size=\"1801,919\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Configure-credit-memo-email\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Configure-credit-memo-email.jpg?fit=300%2C153&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Configure-credit-memo-email.jpg?fit=800%2C409&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Configure-credit-memo-email.jpg?resize=800%2C408&#038;ssl=1\" alt=\"Configure credit memo email\" class=\"wp-image-5918\" srcset=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Configure-credit-memo-email.jpg?w=1801&amp;ssl=1 1801w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Configure-credit-memo-email.jpg?resize=300%2C153&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Configure-credit-memo-email.jpg?resize=1024%2C523&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Configure-credit-memo-email.jpg?resize=768%2C392&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Configure-credit-memo-email.jpg?resize=1536%2C784&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Configure-credit-memo-email.jpg?w=1600&amp;ssl=1 1600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Enabled:<\/strong>&nbsp;Activates the transactional email for each credit memo generated.<\/li><li><strong>Credit Memo Email Sender:<\/strong>&nbsp;Identifies the store contact that appears as the sender of the message. Default sender is Sales Representative.<\/li><li><strong>Credit Memo Email Template:<\/strong>&nbsp;Identifies the template that is sent when a credit memo is generated for a customer. Default template is New Credit Memo.<\/li><li><strong>Credit Memo Email Template for Guest:<\/strong>&nbsp;Identifies the template that is sent when a credit memo is generated for a guest. Default template is New Credit Memo for Guest.<\/li><li><strong>Send Credit Memo Email Copy To:<\/strong>&nbsp;Provides the email address of anyone who should receive a copy of a credit memo email. Separate multiple addresses with a comma.<\/li><li><strong>Send Credit Memo Email Copy Method:<\/strong>&nbsp;Choose the method used to send the copy:<ul><li><strong>Bcc<\/strong>&nbsp;\u2013 Sends a blind courtesy copy by including the recipient in the header of the same email that is sent to the customer. The BCC recipient is not visible to the customer.<\/li><li><strong>Separate Email<\/strong>&nbsp;\u2013 Sends the copy as a separate email.<\/li><\/ul><\/li><\/ul>\n\n\n\n<p>6. Click&nbsp;<strong>Save Config<\/strong>&nbsp;when complete.<\/p>\n\n\n\n<p>This is the end of the&nbsp;post.<\/p>\n\n\n\n<p>Follow us for the more helpful posts!<\/p>\n\n\n\n<p>We hope this is a useful post for you&nbsp;on&nbsp;<strong><a href=\"https:\/\/www.magetop.com\/blog\/configure-invoice-emails-in-magento-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Configure Invoice Emails In Magento 2<\/a><\/strong>.<\/p>\n\n\n\n<p>Thank you for reading!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>n this post, I will guide you on\u00a0How To Configure Credit Memo Emails In Magento 2. Send emails to customers about the money back after they create a credit memo.<\/p>\n","protected":false},"author":106,"featured_media":5920,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2],"tags":[1311,1313,1312,107],"class_list":["post-5580","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-magento-2-tutorials","tag-configure-credit-memo-emails","tag-configure-credit-memo-emails-in-magento-2","tag-how-to-configure-credit-memo-emails-in-magento-2","tag-magento-2-tutorials"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Configure Credit Memo Emails In Magento 2 - Magetop Blog<\/title>\n<meta name=\"description\" content=\"In this post, I will guide you on How To Configure Credit Memo Emails In Magento 2. 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