{"id":5692,"date":"2021-05-26T13:24:00","date_gmt":"2021-05-26T13:24:00","guid":{"rendered":"https:\/\/www.magetop.com\/blog\/?p=5692"},"modified":"2021-07-22T08:56:18","modified_gmt":"2021-07-22T08:56:18","slug":"configure-shipment-comments-in-magento-2","status":"publish","type":"post","link":"https:\/\/www.magetop.com\/blog\/configure-shipment-comments-in-magento-2\/","title":{"rendered":"How To Configure Shipment Comments In Magento 2"},"content":{"rendered":"\n<p>In this post, I will guide you on&nbsp;<strong>How To Configure Shipment Comments In Magento 2<\/strong>. Customers can add shipment comments when placing an order.<\/p>\n\n\n\n<p>E-commerce stores often partner with shipping partners in the delivery of products. Therefore, information related to transportation must be communicated to the shipping partner. This smooths everything out, makes shipping more efficient, and enhances the customer\u2019s buying experience.<\/p>\n\n\n\n<p>Shipment comments are also useful for sending order tracking information such as order IDs. Magento 2 merchants can submit shipment comments via Email.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Steps To Configure Shipment Comments In Magento 2<\/h2>\n\n\n\n<p>1. Log in to&nbsp;<strong>Admin Panel<\/strong>.<\/p>\n\n\n\n<p>2. On the&nbsp;<strong>Admin Panel<\/strong>&nbsp;sidebar, go to&nbsp;<strong>Stores &gt; Settings &gt; Configuration<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"403\" data-attachment-id=\"3756\" data-permalink=\"https:\/\/www.magetop.com\/blog\/magento-2-configure-layered-navigation\/choose-configuration-on-the-left-sidebar\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?fit=1857%2C936&amp;ssl=1\" data-orig-size=\"1857,936\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Choose-Configuration-on-the-left-sidebar\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?fit=300%2C151&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?fit=800%2C403&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?resize=800%2C403&#038;ssl=1\" alt=\"\" class=\"wp-image-3756\" srcset=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?w=1857&amp;ssl=1 1857w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?resize=300%2C151&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?resize=1024%2C516&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?resize=768%2C387&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?resize=1536%2C774&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2020\/12\/Choose-Configuration-on-the-left-sidebar.jpg?w=1600&amp;ssl=1 1600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>3. In the left panel, choose&nbsp;<strong>SALES &gt; Sales Emails.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"397\" data-attachment-id=\"5915\" data-permalink=\"https:\/\/www.magetop.com\/blog\/configure-credit-memo-emails-in-magento-2\/choose-sales-sales-emails\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?fit=1801%2C894&amp;ssl=1\" data-orig-size=\"1801,894\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Choose-SALES-Sales-Emails\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?fit=300%2C149&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?fit=800%2C397&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?resize=800%2C397&#038;ssl=1\" alt=\"Choose-SALES-Sales-Emails\" class=\"wp-image-5915\" srcset=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?w=1801&amp;ssl=1 1801w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?resize=300%2C149&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?resize=1024%2C508&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?resize=768%2C381&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?resize=1536%2C762&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Choose-SALES-Sales-Emails.jpg?w=1600&amp;ssl=1 1600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>4. Expand the&nbsp;<strong>Shipment Comments<\/strong>&nbsp;section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"393\" data-attachment-id=\"6084\" data-permalink=\"https:\/\/www.magetop.com\/blog\/configure-shipment-comments-in-magento-2\/expand-the-shipment-comments-section\/\" data-orig-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Shipment-Comments-section.jpg?fit=1804%2C886&amp;ssl=1\" data-orig-size=\"1804,886\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Expand-the-Shipment-Comments-section\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Shipment-Comments-section.jpg?fit=300%2C147&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Shipment-Comments-section.jpg?fit=800%2C393&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Shipment-Comments-section.jpg?resize=800%2C393&#038;ssl=1\" alt=\"Expand the Shipment Comments section\" class=\"wp-image-6084\" srcset=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Shipment-Comments-section.jpg?w=1804&amp;ssl=1 1804w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Shipment-Comments-section.jpg?resize=300%2C147&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Shipment-Comments-section.jpg?resize=1024%2C503&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Shipment-Comments-section.jpg?resize=768%2C377&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Shipment-Comments-section.jpg?resize=1536%2C754&amp;ssl=1 1536w, https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/07\/Expand-the-Shipment-Comments-section.jpg?w=1600&amp;ssl=1 1600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<p>5. Configuring\u00a0<strong>Shipment Comments<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Enabled:<\/strong>&nbsp;Set it to Yes if you want to send the shipment comment email to customers.<\/li><li><strong>Shipment Comment Email Sender:<\/strong>&nbsp;Select the email sender of the Shipment Comment Email.<\/li><li><strong>Shipment Comment Email Template:<\/strong>&nbsp;Select the template to be sent of the Shipment Comment Email.<\/li><li><strong>Shipment Comment Email Template for Guest:<\/strong>&nbsp;Select the template to be sent to the customers that have not registered to your store<\/li><li><strong>Send Shipment Comment Email Copy To:<\/strong>&nbsp;Enter the multiple email addresses to whom you want to send a shipment comment email copy. Note: Separate email addresses with a comma.<\/li><li><strong>Send Shipment Comments Email Copy Method:<\/strong>&nbsp;Select the copy method you want to send shipment comments email.<ul><li>Bcc (Blind carbon copy).<\/li><li>Separate Email.<\/li><\/ul><\/li><\/ul>\n\n\n\n<p>6. When complete, click&nbsp;<strong>Save Config<\/strong>&nbsp;button.<\/p>\n\n\n\n<p>This is the end of the post.<\/p>\n\n\n\n<p>Follow us for the more helpful posts!<\/p>\n\n\n\n<p>We hope this is a useful post for you.<\/p>\n\n\n\n<p>You can read more useful posts like&nbsp;<strong><a href=\"https:\/\/www.magetop.com\/blog\/configure-order-comments-in-magento-2\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Configure Order Comments In Magento 2<\/a><\/strong>.<\/p>\n\n\n\n<p>Thank you for reading!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this post, I will guide you on\u00a0How To Configure Shipment Comments In Magento 2. Customers can add shipment comments when placing an order.<\/p>\n","protected":false},"author":106,"featured_media":6088,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2],"tags":[1493,1494,1495,1496,1497,107,1498],"class_list":["post-5692","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-magento-2-tutorials","tag-configure-shipment-comments","tag-configure-shipment-comments-in-magento-2","tag-how-to-configure-shipment-comments-in-magento-2","tag-magento-2-configure-shipment-comments","tag-magento-2-shipment-comments","tag-magento-2-tutorials","tag-shipment-comments"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Configure Shipment Comments In Magento 2 - Magetop Blog<\/title>\n<meta name=\"description\" content=\"In this post, I will guide you on How To Configure Shipment Comments In Magento 2. 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Customers can add shipment comments when placing an order.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.magetop.com\/blog\/configure-shipment-comments-in-magento-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Magetop Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/MagetopStore\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-26T13:24:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-07-22T08:56:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/05\/How-To-Configure-Shipment-Comments-In-Magento-2.png?fit=1332%2C790&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"1332\" \/>\n\t<meta property=\"og:image:height\" content=\"790\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Aaron LX\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@MagetopStore\" \/>\n<meta name=\"twitter:site\" content=\"@MagetopStore\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Aaron LX\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.magetop.com\/blog\/configure-shipment-comments-in-magento-2\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.magetop.com\/blog\/configure-shipment-comments-in-magento-2\/\"},\"author\":{\"name\":\"Aaron LX\",\"@id\":\"https:\/\/www.magetop.com\/blog\/#\/schema\/person\/b8770690a02cc53a273d6b7205229ff7\"},\"headline\":\"How To Configure Shipment Comments In Magento 2\",\"datePublished\":\"2021-05-26T13:24:00+00:00\",\"dateModified\":\"2021-07-22T08:56:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.magetop.com\/blog\/configure-shipment-comments-in-magento-2\/\"},\"wordCount\":315,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.magetop.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.magetop.com\/blog\/configure-shipment-comments-in-magento-2\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/05\/How-To-Configure-Shipment-Comments-In-Magento-2.png?fit=1332%2C790&ssl=1\",\"keywords\":[\"Configure Shipment Comments\",\"Configure Shipment Comments In Magento 2\",\"How To Configure Shipment Comments In Magento 2\",\"Magento 2 Configure Shipment Comments\",\"Magento 2 Shipment Comments\",\"magento 2 tutorials\",\"Shipment Comments\"],\"articleSection\":[\"Magento 2 Tutorials\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.magetop.com\/blog\/configure-shipment-comments-in-magento-2\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.magetop.com\/blog\/configure-shipment-comments-in-magento-2\/\",\"url\":\"https:\/\/www.magetop.com\/blog\/configure-shipment-comments-in-magento-2\/\",\"name\":\"How To Configure Shipment Comments In Magento 2 - Magetop Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.magetop.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.magetop.com\/blog\/configure-shipment-comments-in-magento-2\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.magetop.com\/blog\/configure-shipment-comments-in-magento-2\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/i0.wp.com\/www.magetop.com\/blog\/wp-content\/uploads\/2021\/05\/How-To-Configure-Shipment-Comments-In-Magento-2.png?fit=1332%2C790&ssl=1\",\"datePublished\":\"2021-05-26T13:24:00+00:00\",\"dateModified\":\"2021-07-22T08:56:18+00:00\",\"description\":\"In this post, I will guide you on How To Configure Shipment Comments In Magento 2. 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