{"id":8017,"date":"2022-10-13T04:15:43","date_gmt":"2022-10-13T04:15:43","guid":{"rendered":"https:\/\/www.magetop.com\/blog\/?p=8017"},"modified":"2022-10-13T04:34:44","modified_gmt":"2022-10-13T04:34:44","slug":"trai-nghiem-nguoi-dung-ux-la-gi","status":"publish","type":"post","link":"https:\/\/www.magetop.com\/blog\/trai-nghiem-nguoi-dung-ux-la-gi\/","title":{"rendered":"Tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng (UX) l\u00e0 g\u00ec?\u00a0T\u1ea1i sao n\u00f3 l\u1ea1i quan tr\u1ecdng v\u1edbi c\u00e1c web th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed?"},"content":{"rendered":"\n

K\u1ec3 t\u1eeb khi ra \u0111\u1eddi \u0111\u1ebfn nay, th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed \u0111\u00e3 l\u00e0m \u0111\u1ea3o l\u1ed9n th\u1ebf gi\u1edbi b\u00e1n l\u1ebb v\u00e0 thay \u0111\u1ed5i th\u00f3i quen mua s\u1eafm tr\u00ean to\u00e0n c\u1ea7u. H\u1ea7u h\u1ebft c\u00e1c nh\u00e0 b\u00e1n l\u1ebb th\u00e0nh c\u00f4ng nh\u1ea5t hi\u1ec7n nay \u0111\u00e3 th\u00edch nghi v\u00e0 thay \u0111\u1ed5i theo xu h\u01b0\u1edbng mua s\u1eafm m\u1edbi, ch\u1ea5p nh\u1eadn c\u00f4ng ngh\u1ec7 b\u1eb1ng c\u00e1ch tham gia b\u00e1n h\u00e0ng tr\u1ef1c tuy\u1ebfn. T\u1eeb \u0111\u00f3 c\u00e1c trang web th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed l\u1ea7n l\u01b0\u1ee3t \u0111\u01b0\u1ee3c ra \u0111\u1eddi, cung c\u1ea5p ph\u1ea1m vi ti\u1ebfp c\u1eadn v\u00e0 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng v\u00f4 h\u1ea1n cho c\u00e1c ch\u1ee7 c\u1eeda h\u00e0ng. Gi\u1edd \u0111\u00e2y c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng m\u1edbi trong n\u01b0\u1edbc v\u00e0 th\u1eadm ch\u00ed qu\u1ed1c t\u1ebf. Tuy nhi\u00ean, song song v\u1edbi nh\u1eefng l\u1ee3i \u00edch tuy\u1ec7t v\u1eddi m\u00e0 b\u00e1n h\u00e0ng tr\u1ef1c tuy\u1ebfn mang l\u1ea1i th\u00ec n\u00f3 c\u0169ng \u0111\u01b0a ra nh\u1eefng th\u00e1ch th\u1ee9c c\u1ee5 th\u1ec3 kh\u00e1c ho\u00e0n to\u00e0n so v\u1edbi b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng. Ng\u01b0\u1eddi b\u00e1n h\u00e0ng tr\u1ef1c tuy\u1ebfn ph\u1ea3i \u0111\u1eb7c bi\u1ec7t ch\u00fa \u00fd \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng, l\u00e0m sao cho c\u1eeda h\u00e0ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng nh\u1ea5t c\u00f3 th\u1ec3.  <\/p>\n\n\n\n\n\n

T\u1ea7m quan tr\u1ecdng c\u1ee7a tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng (UX)<\/h2>\n\n\n\n
\"\"<\/figure>\n\n\n\n

UX \u0111\u00f3ng vai tr\u00f2 r\u1ea5t quan tr\u1ecdng trong s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a c\u1eeda h\u00e0ng, v\u00ec n\u00f3 c\u1ed1 g\u1eafng \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a ng\u01b0\u1eddi d\u00f9ng, cung c\u1ea5p nh\u1eefng tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c gi\u00fap ng\u01b0\u1eddi d\u00f9ng trung th\u00e0nh v\u1edbi s\u1ea3n ph\u1ea9m ho\u1eb7c th\u01b0\u01a1ng hi\u1ec7u. Ngo\u00e0i ra, tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng cho ph\u00e9p b\u1ea1n x\u00e1c \u0111\u1ecbnh h\u00e0nh tr\u00ecnh c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean trang web. <\/p>\n\n\n\n

D\u00f9 r\u1ea5t quan tr\u1ecdng nh\u01b0ng r\u1ea5t \u00edt ng\u01b0\u1eddi c\u00f3 th\u1ec3 gi\u1ea3i th\u00edch nh\u1eefng g\u00ec m\u00e0 n\u00f3 y\u00eau c\u1ea7u. Khi b\u1ea1n \u0111ang duy\u1ec7t web ho\u1eb7c s\u1eed d\u1ee5ng m\u1ed9t \u1ee9ng d\u1ee5ng, vi\u1ec7c t\u00ecm ki\u1ebfm th\u00f4ng tin, \u0111\u1eb7t h\u00e0ng ho\u1eb7c ch\u1ec9 t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c trang ph\u1ea3i \u0111\u01a1n gi\u1ea3n nh\u1ea5t c\u00f3 th\u1ec3. Tr\u00ean th\u1ef1c t\u1ebf, khi \u0111ang s\u1eed d\u1ee5ng th\u00ec h\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi th\u01b0\u1eddng kh\u00f4ng \u0111\u1ec3 \u00fd \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng. Ch\u1ec9 khi c\u00e1c ho\u1ea1t \u0111\u1ed9ng tr\u00ean web tr\u1edf n\u00ean kh\u00f3 kh\u0103n th\u00ec ng\u01b0\u1eddi d\u00f9ng internet th\u00f4ng th\u01b0\u1eddng m\u1edbi b\u1eaft \u0111\u1ea7u ngh\u0129 v\u1ec1 tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd.<\/p>\n\n\n\n

C\u00f4ng th\u1ee9c \u0111\u01a1n gi\u1ea3n: L\u00e0m cho web d\u1ec5 s\u1eed d\u1ee5ng v\u00e0 b\u1ea1n s\u1ebd c\u00f3 nhi\u1ec1u kh\u00e1ch h\u00e0ng h\u01a1n<\/h2>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Kh\u00f4ng c\u00f3 g\u00ec t\u1ec7 h\u01a1n vi\u1ec7c truy c\u1eadp m\u1ed9t trang web kh\u00f3 hi\u1ec3u ho\u1eb7c kh\u00f3 s\u1eed d\u1ee5ng, n\u00f3 khi\u1ebfn b\u1ea1n n\u1ea3n l\u00f2ng ngay l\u1eadp t\u1ee9c. UX t\u1ed1t bao g\u1ed3m nhi\u1ec1u y\u1ebfu t\u1ed1, nh\u01b0ng \u1edf c\u1ea5p \u0111\u1ed9 c\u01a1 b\u1ea3n nh\u1ea5t, m\u1ed9t trang web ph\u1ea3i d\u1ec5 \u0111i\u1ec1u h\u01b0\u1edbng v\u00e0 s\u1eed d\u1ee5ng.<\/p>\n\n\n\n

Khi kh\u00e1ch truy c\u1eadp v\u00e0o c\u00e1c trang c\u1ee7a b\u1ea1n, h\u1ecd s\u1ebd c\u00f3 \u1ea5n t\u01b0\u1ee3ng ngay l\u1eadp t\u1ee9c v\u1ec1 b\u1ea1n l\u00e0 ai, b\u1ea1n l\u00e0m g\u00ec, c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 mang l\u1ea1i l\u1ee3i \u00edch cho h\u1ecd v\u00e0 \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng khi n\u00f3i \u0111\u1ebfn c\u00e1c trang web ecommerce – b\u1ea1n b\u00e1n s\u1ea3n ph\u1ea9m g\u00ec v\u00e0 ch\u00fang nh\u01b0 th\u1ebf n\u00e0o, l\u00e0m sao \u0111\u1ec3 c\u00f3 th\u1ec3 mua ch\u00fang. Tr\u00e1nh \u0111\u1ec3 th\u00f4ng tin d\u01b0\u1edbi c\u00e1c l\u1edbp kh\u00f3 hi\u1ec3u ho\u1eb7c \u1ea9n trong c\u00e1c c\u1ea5u tr\u00fac \u0111i\u1ec1u h\u01b0\u1edbng ph\u1ee9c t\u1ea1p. Th\u00f4ng tin ph\u1ea3i r\u00f5 r\u00e0ng, \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 t\u00ecm.<\/p>\n\n\n\n

Quy t\u1eafc 101 c\u1ee7a tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng t\u1ed1t: Nh\u00ecn trang web c\u1ee7a b\u1ea1n b\u1eb1ng nh\u1eefng g\u00f3c nh\u00ecn kh\u00e1c nhau<\/h2>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Th\u00f4ng th\u01b0\u1eddng, ki\u1ebfn \u200b\u200btr\u00fac trang web \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi kh\u00e1ch h\u00e0ng ch\u1ee9 kh\u00f4ng ph\u1ea3i c\u00e1c c\u00f4ng ty ph\u00e1t tri\u1ec3n web – \u0111i\u1ec1u n\u00e0y h\u1ea7u nh\u01b0 lu\u00f4n l\u00e0 c\u00f4ng th\u1ee9c cho thi\u1ebft k\u1ebf, n\u00f3 khi\u1ebfn cho trang web c\u00f3 UX t\u1ed3i. Ch\u1eafc ch\u1eafn, kh\u00e1ch h\u00e0ng (t\u1ee9c l\u00e0 ch\u1ee7 doanh nghi\u1ec7p) c\u1ea7n c\u00f3 y\u00eau c\u1ea7u \u0111\u1ec3 thi\u1ebft k\u1ebf c\u00e1c t\u00ednh n\u0103ng, c\u00e2y \u0111i\u1ec1u h\u01b0\u1edbng v\u00e0 b\u1ed1 c\u1ee5c, nh\u01b0ng trong h\u1ea7u h\u1ebft c\u00e1c tr\u01b0\u1eddng h\u1ee3p h\u1ecd th\u01b0\u1eddng can thi\u1ec7p s\u00e2u v\u00e0o m\u1ecdi th\u1ee9 d\u1eabn \u0111\u1ebfn c\u1ea5u tr\u00fac trang web b\u1ecb l\u1ec7ch ho\u1eb7c ph\u1ee9c t\u1ea1p. <\/p>\n\n\n\n

C\u00e1ch ki\u1ec3m tra c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng<\/h2>\n\n\n\n
\"\"<\/figure>\n\n\n\n

N\u1ebfu b\u1ea1n mu\u1ed1n bi\u1ebft trang web c\u1ee7a m\u00ecnh ho\u1ea1t \u0111\u1ed9ng t\u1ed1t nh\u01b0 th\u1ebf n\u00e0o, b\u1ea1n n\u00ean nh\u1edd m\u1ed9t ng\u01b0\u1eddi kh\u00f4ng bi\u1ebft g\u00ec v\u1ec1 c\u00f4ng ty c\u1ee7a b\u1ea1n xem qua ho\u1eb7c t\u1ed1t h\u01a1n l\u00e0 nh\u1edd s\u1ef1 tr\u1ee3 gi\u00fap c\u1ee7a m\u1ed9t c\u00f4ng ty ph\u00e1t tri\u1ec3n web chuy\u00ean nghi\u1ec7p \u0111\u1ec3 th\u1ef1c hi\u1ec7n ki\u1ec3m tra to\u00e0n b\u1ed9 trang web. M\u1eb7c d\u00f9 b\u1ea1n c\u00f3 th\u1ec3 ngh\u0129 r\u1eb1ng trang c\u1ee7a b\u1ea1n d\u1ec5 hi\u1ec3u v\u00e0 d\u1ec5 \u0111i\u1ec1u h\u01b0\u1edbng (do b\u1ea1n \u0111\u00e3 hi\u1ec3u r\u00f5 c\u1ea5u tr\u00fac), nh\u01b0ng b\u1ea1n c\u00f3 th\u1ec3 s\u1ebd r\u1ea5t ng\u1ea1c nhi\u00ean khi th\u1ea5y ng\u01b0\u1eddi kh\u00e1c \u0111ang c\u1ed1 g\u1eafng t\u00ecm c\u00e1ch s\u1eed d\u1ee5ng n\u00f3. <\/p>\n\n\n\n

B\u1ea1n c\u0169ng n\u00ean c\u00e0i \u0111\u1eb7t Google Analytics (ho\u1eb7c c\u00e1c h\u1ec7 th\u1ed1ng b\u00e1o c\u00e1o t\u01b0\u01a1ng t\u1ef1) tr\u00ean trang web c\u1ee7a m\u00ecnh \u0111\u1ec3 ki\u1ec3m tra c\u00e1c trang b\u1ecb l\u1ed7i ho\u1eb7c c\u00e1c trang m\u00e0 m\u1ecdi ng\u01b0\u1eddi th\u01b0\u1eddng r\u1eddi \u0111i. C\u00e1c trang m\u00e0 kh\u00e1ch h\u00e0ng tho\u00e1t th\u01b0\u1eddng cung c\u1ea5p m\u1ed9t \u00fd t\u01b0\u1edfng v\u1ec1 c\u00e1c n\u01a1i c\u00f3 v\u1ea5n \u0111\u1ec1 tr\u00ean trang web c\u1ee7a b\u1ea1n.<\/p>\n\n\n\n

UX t\u1ed1t bao g\u1ed3m r\u1ea5t nhi\u1ec1u y\u1ebfu t\u1ed1 n\u00ean kh\u00f4ng th\u1ec3 li\u1ec7t k\u00ea h\u1ebft ch\u00fang \u1edf \u0111\u00e2y. Tuy nhi\u00ean, c\u01a1 b\u1ea3n UX t\u1ed1t n\u00ean bao g\u1ed3m:<\/p>\n\n\n\n

\u0110i\u1ec1u h\u01b0\u1edbng d\u1ec5 d\u00e0ng<\/h3>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Trong m\u1ed9t ng\u00e0y v\u1ed9i v\u00e3, h\u1ea7u h\u1ebft ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng c\u00f3 th\u1eddi gian l\u00e3ng ph\u00ed nh\u1eefng ph\u00fat gi\u00e2y h\u1eefu \u00edch \u0111\u1ec3 l\u01b0\u1edbt to\u00e0n b\u1ed9 trang web c\u1ee7a b\u1ea1n, thay v\u00e0o \u0111\u00f3 h\u1ecd c\u00f3 th\u1ec3 v\u00e0o Google v\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng ngh\u00ecn ho\u1eb7c th\u1eadm ch\u00ed h\u00e0ng tri\u1ec7u l\u1ef1a ch\u1ecdn kh\u00e1c. \u1ede c\u1ea5p \u0111\u1ed9 c\u01a1 b\u1ea3n c\u1ee7a UX t\u1ed1t th\u00ec b\u1ea1n ph\u1ea3i c\u00f3 m\u1ed9t c\u1ea5u tr\u00fac \u0111i\u1ec1u h\u01b0\u1edbng \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 hi\u1ec3u . Theo quy t\u1eafc, b\u1ea1n n\u00ean \u0111\u1eb7t c\u00e1c m\u1ee5c quan tr\u1ecdng nh\u1ea5t \u1edf \u0111\u1ea7u c\u00e2y \u0111i\u1ec1u h\u01b0\u1edbng ho\u1eb7c d\u01b0\u1edbi d\u1ea1ng c\u00e1c li\u00ean k\u1ebft tr\u1ef1c ti\u1ebfp tr\u00ean trang ch\u1ee7 c\u1ee7a b\u1ea1n. L\u01b0u \u00fd, \u0111i\u1ec1u n\u00e0y \u00e1p d\u1ee5ng t\u01b0\u01a1ng t\u1ef1 cho c\u00e1c s\u1ea3n ph\u1ea9m ph\u1ed5 bi\u1ebfn nh\u1ea5t c\u1ee7a b\u1ea1n. <\/p>\n\n\n\n

T\u1ed1c \u0111\u1ed9<\/h3>\n\n\n\n
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Trang web c\u1ee7a b\u1ea1n ph\u1ea3i s\u1edf h\u1eefu t\u1ed1c \u0111\u1ed9 t\u1ea3i nhanh, qu\u00e1 tr\u00ecnh mua h\u00e0ng c\u0169ng c\u1ea7n ph\u1ea3i nhanh ch\u00f3ng. H\u00e3y c\u1ed1 g\u1eafng t\u00ecm c\u00e1ch gi\u1ea3m thi\u1ec3u s\u1ed1 l\u01b0\u1ee3ng trang m\u00e0 ng\u01b0\u1eddi d\u00f9ng ph\u1ea3i \u0111i\u1ec1u h\u01b0\u1edbng \u0111\u1ebfn v\u00e0 gi\u1ea3m s\u1ed1 l\u01b0\u1ee3ng bi\u1ec3u m\u1eabu m\u00e0 kh\u00e1ch h\u00e0ng ph\u1ea3i l\u00e0m \u0111\u1ec3 ho\u00e0n th\u00e0nh vi\u1ec7c mua. B\u1ea1n c\u0169ng n\u00ean \u00e1p d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p b\u1ea3o m\u1eadt hi\u1ec7n \u0111\u1ea1i nh\u01b0 KYC \u0111\u1ec3 gi\u1ea3m nguy c\u01a1 l\u1eeba \u0111\u1ea3o \u0111\u1ed3ng th\u1eddi b\u1ea3o v\u1ec7 ch\u00ednh b\u1ea1n v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n.<\/p>\n\n\n\n

Ng\u00f4n ng\u1eef<\/h3>\n\n\n\n
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C\u0169ng gi\u1ed1ng nh\u01b0 trong cu\u1ed9c s\u1ed1ng th\u1ef1c, vi\u1ec7c s\u1eed d\u1ee5ng nh\u1eefng \u0111o\u1ea1n v\u0103n b\u1ea3n kh\u00f3 hi\u1ec3u tr\u00ean trang web c\u1ee7a b\u1ea1n s\u1ebd khi\u1ebfn kh\u00e1ch h\u00e0ng nh\u1ea7m l\u1eabn ho\u1eb7c xa l\u00e1nh. Thay v\u00e0o \u0111\u00f3, b\u1ea1n n\u00ean t\u1eadp trung v\u00e0o vi\u1ec7c gi\u1eef ng\u00f4n ng\u1eef r\u00f5 r\u00e0ng, \u0111\u01a1n gi\u1ea3n v\u00e0 d\u1ec5 \u0111\u1ecdc, s\u1eed d\u1ee5ng c\u00e1c c\u00e2u ng\u1eafn g\u1ecdn. <\/p>\n\n\n\n

T\u1ea1i sao tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng l\u1ea1i quan tr\u1ecdng \u0111\u1ed1i v\u1edbi c\u00e1c trang web th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed?<\/h2>\n\n\n\n

\u01af\u1edbc t\u00ednh kho\u1ea3ng 71% h\u00e0nh tr\u00ecnh c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng ng\u00e0y nay b\u1eaft \u0111\u1ea7u b\u1eb1ng t\u00ecm ki\u1ebfm online, cho d\u00f9 ch\u1ec9 nh\u1eb1m m\u1ee5c \u0111\u00edch nghi\u00ean c\u1ee9u hay \u0111\u1ec3 t\u00ecm v\u00e0 mua s\u1ea3n ph\u1ea9m. Web \u0111\u00e3 ph\u1ed5 bi\u1ebfn h\u00f3a quy tr\u00ecnh b\u00e1n h\u00e0ng, c\u00e1c c\u00f4ng ty l\u1edbn v\u00e0 nh\u1ecf \u0111\u1ec1u c\u00f3 th\u1ec3 c\u1ea1nh tranh tr\u00ean m\u1ed9t s\u00e2n ch\u01a1i b\u00ecnh \u0111\u1eb3ng v\u00e0 \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng tr\u00ean to\u00e0n th\u1ebf gi\u1edbi t\u00ecm th\u1ea5y. <\/p>\n\n\n\n

M\u1eb7c d\u00f9 Internet v\u00e0 \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm \u0111\u00e3 gi\u00fap c\u00e1c c\u00f4ng ty ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng h\u01a1n, nh\u01b0ng n\u1ebfu trang web c\u1ee7a b\u1ea1n kh\u00f4ng d\u1ec5 s\u1eed d\u1ee5ng, kh\u00e1ch truy c\u1eadp s\u1ebd nh\u1ea5p tr\u1edf l\u1ea1i trang k\u1ebft qu\u1ea3 c\u1ee7a c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm (SERPs) v\u00e0 r\u1ea5t c\u00f3 th\u1ec3 l\u00e0 kh\u00f4ng bao gi\u1edd tr\u1edf l\u1ea1i trang c\u1ee7a b\u1ea1n. Trong tr\u01b0\u1eddng h\u1ee3p x\u1ea5u, kh\u00e1ch h\u00e0ng c\u00f2n c\u00f3 th\u1ec3 ch\u1ecdn mua h\u00e0ng trong nh\u1eefng trang c\u1ee7a \u0111\u1ed1i th\u1ee7. <\/p>\n\n\n\n

Ch\u1ec9 trong t\u00edch t\u1eafc, b\u1ea1n \u0111\u00e3 m\u1ea5t v\u00e0i \u0111\u01a1n b\u00e1n h\u00e0ng v\u00e0 m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng. T\u1ea5t c\u1ea3 \u0111i\u1ec1u tr\u00ean \u0111\u00e3 cho ch\u00fang ta th\u1ea5y tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng quan tr\u1ecdng nh\u01b0 th\u1ebf n\u00e0o. <\/p>\n","protected":false},"excerpt":{"rendered":"

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