How To Add Zendesk (Zopim) Live Chat In Magento 2

Simply add a live chat method to your store with Zendesk Live Chat. Customers can get the support any time they need it, increase the user experience while increasing sales for your store. In the post, I will guide you How To Add Zendesk (Zopim) Live Chat In Magento 2.

About Zendesk

Zendesk is a service-first CRM company that builds software designed to improve customer relationships. Their software is powerful and flexible, and scales to meet the needs of any business.

Zendesk Live Chat gives your customers real-time support as they browse your website and answer questions quickly.

Zendesk Live Chat, formerly known as Zopim Live Chat, one of the best and easiest ways to add live chat to your store.

Steps to get the Zendesk Web Widget script

Step 1: Go to https://account.zopim.com/ to login your Zendesk account.

• If you do not have a Zendesk account, you can register it at https://www.zendesk.com/register/chat/

Step 2: After logging in, the page will be redirected to the Dashboard.

Step 3: Expand the Settings, choose Widget.

Step 4: Copy the Zendesk Web Widget script.

Steps to Add Zendesk Live Chat In Magento 2

Step 1: Login to Admin Panel.

Step 2: Choose CONTENT -> Design -> Configuration.

Step 3: Choose Edit the Global of the Action column.

Step 4: Expand the Footer section.

Step 5: Paste the copied script into Miscellaneous HTML.

Step 6: Click Save Configuration and flush cache.

Let’s see the result:

You can read more useful articles like How To Create A New Store View In Magento 2.

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