FAQs are an essential component to any website — after all, your website visitors are likely looking to get their questions answered as they make a purchasing decision. By including FAQs on your site, you can provide the information they need (while handling any objections), which can help to eliminate any friction on their conversion path.
FAQ For Magento 2 Features :
- Advanced Search for FAQs.
- Filter the FAQs via Category.
- The page detail about FAQ.
- Vote on the FAQ page.
- URL rewrite standard for SEO.
- Display FAQs via multi stores.
- Admin can add unlimited FAQs and FAQ categories.
- Admin can update, delete FAQs and FAQ categories.
- 100% Open-source, Support multi-store, Support multi-language.
- Easy to install and customize.
What Is The Use Of This Module and Why Should I Use It ?
This Magento 2 FAQ extension enables you equip each product page with a well-organized list of product questions and answers. As well as provide a separate FAQ section that will accumulate all product and other questions around the site. The module allows you to answer questions from your customers or create your own queries to display important information. Group similar questions by categories to simplify navigation and make information easy for perceiving.
Optimized FAQ Home Page
The FAQ homepage is optimized to boost user experience by creating as much convenience as possible. On the Knowledge Base page, an instant search box is displayed right on the top, allowing users to type in some characters to look up the questions.
Questions are classified into specific categories. How many questions showing up in a section is defined by admins. Customers can click on the section title to read all questions, or click on the question to view the answer.
Frequently asked questions are featured neatly in different categories which are shown under the question search box. By each category title, the number of existing questions is displayed.
Admins can also choose an icon and position for the category on the backend, and pick which questions are allowed to show up in each category.
Answers can be also displayed or hidden, and allow or disallow customers to click on Read more to navigate to the Question details page.
FAQ Instant Search
An instant search box is featured nicely on the top of the FAQ homepage. Customers can look up questions by typing in one or some characters depending on admin's configuration.
The color of the instant search title can be set on the backend.
SEO-friendly FAQ sections
Admins can change URLs for each question page, question category page or FAQ homepage to make it more friendly to search engines. This is also more friendly for customers as the URLs can be more human-readable.
Besides, admins can set and edit meta title and meta description for each question or for the FAQ page. Hence, this helps improve search engine optimization.